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How to Report an Issue
If you encounter technical issues, please follow the below procedure to open a ticket, so that I.T.
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How to Raise a Service Request
The Service Catalog consolidates all the services that you, as an employee, are entitled to. The cat
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Setting Up a New Phone with Microsoft Authenticator
This guide provides detailed instructions for employees to set up a new phone with their NewPoint ac
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How to Add a Shared Mailbox in Outlook
After you've opened the ticket and received approval to access a particular mailbox, you'll need to
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How to upload files from your Cell Phone to your NewPoint computer
Occasionally, you may need to upload a work file (ie site survey photo) from your smart phone to you
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How to Send Encrypted E-mails and Report Spam
The Outlook Barracuda plug-in will enable you to send encrypted e-mails and report spam/har
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How to Share Files with an External Guest
If you need to share files with someone outside of NewPoint, please follow the procedure below.
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How to Access NewPoint Resources on your Mobile Device
E-mail/Contacts/Calendar
You can view all your NewPoint Outlook e-mail, contacts and calendar item
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How to Reset Your Account Password
Your NewPoint account password must be reset every 90 days. I.T. will send you reminder emails from
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How to use the Barracuda E-mail Gateway Defense
The Barracuda Email Gateway Defense is an email security and management solution that provides you w